Return Policy

Eligibility & Timeframe We accept returns on most unused items in their original condition within 10 days of delivery. To qualify for a refund, all items must be returned in the exact condition in which they were received, with all original packaging, tags, and Certificates of Authenticity (COA) / authentication stickers intact.

• Important: Removing or tampering with any tags or authentication stickers will immediately void eligibility for a refund.

Return Process & Approval

1. Pre-Authorization Required: All returns must be requested and approved prior to shipping. Please contact us via email at Mills@DenverAutographs.com to initiate a return request.

2. Shipping: Customers are responsible for all return shipping costs, unless the return is due to an error on our part.

Refunds & Restocking Fee

• Standard Returns: Approved returns will be refunded to the original payment method, less a 10% restocking fee.

• Merchant Error: If a return is necessary due to our error (e.g., you received an incorrect or defective item), we will cover all return shipping costs and issue a full refund with no restocking fee.